What they do
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Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
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| Also called: |
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Administrative Coordinator, Administrative Director, Administrative Manager, Administrative Officer, Administrator, Business Administrator, Business Manager
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Wages
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| Vermont - 2024 |
| Percentile1 | Hourly | Yearly |
| 10% |
$ 31.33 |
$65,160 |
| 25% |
$ 36.94 |
$76,820 |
| Median |
$ 41.21 |
$85,720 |
| 75% |
$ 51.44 |
$107,000 |
| 90% |
$ 70.62 |
$146,880 |
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| Average |
$ 46.82 |
$97,390 |
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Knowledge
| People in this career often know a lot about: |
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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- Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Skills
| People in this career often have these skills: |
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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- Time Management
Managing one's own time and the time of others.
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- Speaking
Talking to others to convey information effectively.
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- Coordination
Adjusting actions in relation to others' actions.
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Interests
| People in this career often prefer these work environments: |
- Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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- Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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- Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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Work Styles
| People in this career will do well at jobs that need: |
- Integrity
Job requires being honest and ethical.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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- Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
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Tasks
| On the job, you would: |
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
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- Set goals and deadlines for the department.
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- Acquire, distribute and store supplies.
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- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
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- Conduct classes to teach procedures to staff.
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| Related Occupations
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| Career Video
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Projected Employment
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| Administrative Services and Facilities Managers* |
| Burlington-South Burlington, VT Metropolitan NECTA |
| 2020 employment |
393 |
| 2030 employment |
431 |
Annual percent change
(compounded) |
0.9% |
Annual projected job openings
(due to change and separations) |
37 |
| * You're seeing information for "Administrative Services and Facilities Managers" because it includes "Administrative Services Managers" for which projected employment information is not available. |
| More at Occupational Projections |
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Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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- Physical activity is Important
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- Level of activity is Moderate
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| Low |  | High |
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Job Zone
| Medium Preparation Needed |
- Specific Vocational Preparation Range
(6.0 to < 7.0) - A typical worker will require
over 1 year up to and including 2 years
of training to achieve average performance in this occupation.
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| Based on O*Net Job Zones and SVP |
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Education Level
| How much education do most people in this career have? |
| Education level |  | Percent of
U.S. Workers |
Doctoral or professional degree
or post-MA certificate | | 0% |
Master's degree or
post-BA certificate | | 4% |
| Bachelor's degree | | 24% |
| Associate's degree | | 12% |
Certificate or some college,
no degree | | 26% |
High school diploma
or equivalent | | 34% |
| Less than high school diploma | | 0% |
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Abilities
| People in this career often have talent in: |
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Written Comprehension
The ability to read and understand information and ideas presented in writing.
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- Written Expression
The ability to communicate information and ideas in writing so others will understand.
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- Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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Work Activities
| In general, what you might do: |
- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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- Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
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- Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
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- Scheduling Work and Activities
Scheduling events, programs, and activities, as well as the work of others.
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Detailed Work Activities
| What you might do in a day: |
- Prepare operational budgets.
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- Direct administrative or support services.
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- Prepare operational progress or status reports.
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- Develop organizational goals or objectives.
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| More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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