What they do
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Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
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| Also called: |
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Massage Department Manager, Salon Manager, Spa and Guest Experience Director, Spa Director, Spa Manager
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Wages
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| Personal Service Managers, All Other* |
| Vermont - 2024 |
| Percentile1 | Hourly | Yearly |
| 10% |
$ 24.41 |
$50,770 |
| 25% |
$ 32.37 |
$67,330 |
| Median |
$ 47.04 |
$97,840 |
| 75% |
$ 53.00 |
$110,230 |
| 90% |
$ 53.01 |
$110,250 |
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| Average |
$ 42.50 |
$88,400 |
| * You're seeing information for "Personal Service Managers, All Other" because it includes "Spa Managers" for which wage information is not available. |
| 1 What are Percentile Wages? |
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| More at CareerOneStop |
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Knowledge
| People in this career often know a lot about: |
- Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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Skills
| People in this career often have these skills: |
- Coordination
Adjusting actions in relation to others' actions.
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- Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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- Speaking
Talking to others to convey information effectively.
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- Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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- Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
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Interests
| People in this career often prefer these work environments: |
- Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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- Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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- Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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Work Styles
| People in this career will do well at jobs that need: |
- Integrity
Job requires being honest and ethical.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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- Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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- Initiative
Job requires a willingness to take on responsibilities and challenges.
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Tasks
| On the job, you would: |
- Respond to customer inquiries or complaints.
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- Schedule guest appointments.
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- Maintain client databases.
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- Coordinate facility schedules to maximize usage and efficiency.
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- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
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| Related Occupations
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| Career Video
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Projected Employment
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| Personal Service Managers, All Other; Entertainment and Recreation Managers, Except Gambling; and Managers, All Other * |
| Burlington-South Burlington, VT Metropolitan NECTA |
| 2020 employment |
547 |
| 2030 employment |
600 |
Annual percent change
(compounded) |
0.9% |
Annual projected job openings
(due to change and separations) |
46 |
| * You're seeing information for "Personal Service Managers, All Other; Entertainment and Recreation Managers, Except Gambling; and Managers, All Other " because it includes "Spa Managers" for which projected employment information is not available. |
| More at Occupational Projections |
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Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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- Physical activity is Important
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- Level of activity is Moderate
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| Low |  | High |
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Job Zone
| Medium Preparation Needed |
- Specific Vocational Preparation Range
(6.0 to < 7.0) - A typical worker will require
over 1 year up to and including 2 years
of training to achieve average performance in this occupation.
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| Based on O*Net Job Zones and SVP |
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Education Level
| How much education do most people in this career have? |
| Education level |  | Percent of
U.S. Workers |
Doctoral or professional degree
or post-MA certificate | | 0% |
Master's degree or
post-BA certificate | | 0% |
| Bachelor's degree | | 21% |
| Associate's degree | | 25% |
Certificate or some college,
no degree | | 47% |
High school diploma
or equivalent | | 6% |
| Less than high school diploma | | 0% |
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Abilities
| People in this career often have talent in: |
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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- Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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- Speech Clarity
The ability to speak clearly so others can understand you.
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Work Activities
| In general, what you might do: |
- Monitoring Processes, Materials, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
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- Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
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- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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- Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
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- Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Detailed Work Activities
| What you might do in a day: |
- Resolve customer complaints or problems.
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- Maintain client information or service records.
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- Arrange facility schedules.
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- Maintain financial or account records.
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| More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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